Posted March 2018

ABOUT THE CUSTOMER – TGI Improves Radiology Practice’s Document Workflow
For over 60 years this Radiology Practice in Long Island has been establishing the gold standard in radiology with an unmatched level of patient-centered care, research, education, and commitment to the community.

CHALLENGE
This Radiology Practice needed to improve their document organization company-wide. Using a combination of manual paper and unorganized network drives of scans, this healthcare organization was faced with many workflow, storage, and security issues.

SOLUTION
TGI proposed our Document Management software solution. DocuWare on-premise was
implemented providing unlimited storage, features, and the ability for all users to have
access to the system using a full site license. They transitioned to digital document storage. They also used TGI’s solution for contract creation and reminders, IT support ticket workflows, as well as certificate and credential workflows for their Radiologists across all locations.

RESULTS
As each department transitions to the new solution their workflow and organization improve immensely. Their Contracts department is now reminded when expirations are approaching and their IT department is instantly aware of ticket statuses. They are looking forward to implementing this solution in their AP department next.

Could your healthcare organization benefit from digitally storing and organizing your documents? Call today to see how we can implement the same solution in your office. 1-866-468-4462 or get in touch online.