Posted February 2019

MFP Brand is Best for Hospital Networks

Challenges abound at every level of the healthcare vertical. There’s mounting pressure to adhere to strict patient-privacy mandates, not to mention the importance of security and regulatory compliance. Hospital networks and group practices must move hardcopy records into the digital realm. And, of course, on top of everything else, to trim costs wherever possible.

Buyers Lab (BLI), the world’s leading independent evaluator of document imaging software, hardware, and services, left no stone unturned when determining the vendors that are truly on the pulse of what healthcare organizations and professionals require to get their job done more efficiently, and with fiscal responsibility.

The winners for 2019–2020 are:

HP Inc._ PaceSetter Award for Healthcare_ Group Practices
HP’s unique mix of both document imaging and computing hardware means customers have a one-stop shop when outfitting an office with printers, scanners, MFPs, tablets, and other computing devices. The company’s MFPs and printers have demonstrated award-winning reliability in Buyers Lab testing, and when it comes to the security posture of output devices, HP is undeniably pushing the industry forward.

Lexmark International, Inc._ PaceSetter Award for Healthcare_ Group Practices
Lexmark earned points for its impressive portfolio of lab-tested, reliability-proven color printers and MFPs to suit the needs, space requirements, and budgets of group practices and similar healthcare providers. Lexmark can also provide the software solutions necessary to make such environments more efficient, such as Lexmark Document Distributor, Downtime Assistant, and Total Agility.

Ricoh USA, Inc._ PaceSetter Award for Healthcare_ Hospital Networks
Ricoh’s innovative services and technology portfolio stood out for its medical software and solutions, healthcare-specific professional and IT services, and its demonstrated thought leadership for the industry. The company employs a team of strategists who can pull from both Ricoh’s trove of intellectual property and services as well as from partners’ technology stacks to tailor solutions from initial vision to final implementation.

“Today’s multi-faceted document imaging vendors offer more than just printing hardware, and they’re uniquely positioned to help address these challenges with solutions and services that streamline processes and bring together the worlds of paper-based and electronic information,” said Jamie Bsales, Keypoint Intelligence’s Director of Solutions Analysis.

For this one-of-a-kind study, Buyers Lab invited all leading document imaging manufacturers to complete an exhaustive questionnaire and provide in-person briefings to detail their healthcare-relevant offerings in eight key areas: Hardware, Software, Service and Support, Professional Services, Security, Industry Certifications, Vertical Leadership, and Overall Value. The analysis included a proprietary scoring rubric to codify a vendor’s relative strengths in each of those areas, and those that receive the top scores in the study are named as PaceSetters for the industry.

TGI offers Ricoh, Lexmark, and HP solutions. We have extensive experience in the healthcare vertical. We are often asked, “What is the difference between working with a manufacture verses a dealer?” When you select a dealer, like TGI, who offers multiple brands we can customize the solutions to meet your specific needs. If you are interested in learning more about a TGI’s wide array of solutions for your organization, don’t hesitate to call TGI today at 1-866-468-4462 or reach out via our contact form.